365betgr Privacy Policy – Complete Details on How Your Data Is Protected

This Privacy Policy applies to all users of the 365betgr platform — whether you are visiting the website, creating an account, placing bets, or using the mobile app.

365betgr believes data privacy is a fundamental right. That's why we collect only what's necessary, are transparent about why we collect it, and never use it for other purposes without your consent.

By using the platform, you are considered to have read and agreed to this Privacy Policy. If you disagree with any part of it, please discontinue use of the platform and Help Center Contact Us.

365betgr only collects information that is strictly necessary to operate the platform. We never request excessive or irrelevant data.

Directly Collected Information

• Identity Information: Full name, date of birth, nationality.
• Contact Information: Email address, mobile number, and current residential address.
• Identity Documents: NID or passport (for KYC verification).
• Financial Information: Deposit & withdrawal methods, transaction history.

Automatically Collected Data

365betgr uses your information strictly for defined purposes. Each use case is clearly outlined below:

• Account Management: Login verification, KYC checks, and account security.
• Financial Transactions: Processing deposits, withdrawals, and refunds.
• Customer Support: Helping resolve your issues quickly.
• Fraud Prevention: Detecting and preventing suspicious activity.
• Legal Obligation: Meeting regulatory requirements.
• Platform Development: Analyzing usage patterns to continuously improve our services.
• Marketing (with your consent): Keeping you informed about promotions and offers.

If you no longer wish to receive marketing messages, click the Unsubscribe link in any of our emails or Help Center let us know.

365betgr does not retain data longer than necessary. However, certain information must be kept for a specified period due to legal obligations.

• Active Account: Data is retained for as long as your account remains active.
• After Account Closure: Financial data is retained for a minimum of 5 years.
• KYC Documents: Retained for a minimum of 3 years following verification.
• Log Data: Up to 12 months.

365betgr never sells your personal information or shares it with third parties for advertising purposes. However, data may be shared in the following limited circumstances:

Permitted Sharing

• Payment Provider: Only the necessary information is shared with Mobile Pay, Nagad, and similar providers to process transactions.
• Law Enforcement: Under a valid court order or lawful government directive.
• KYC Provider: Licensed providers for identity verification.
• Auditors & Regulators: To ensure compliance with our license obligations.

All payment partners and service providers are contractually required to comply with 365betgr's privacy standards. They may not use this data for their own purposes.

365betgr uses cookies and similar technologies to enhance your experience on the website. Cookies are small text files stored in your browser.

Cookie Type

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Performance Cookies: Monitors site speed and errors.
• Functional Cookies: Remembers your language and other preferences.
• Analytics Cookies: Collects page visit statistics (no personal data included).

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features to stop working.

Every registered user on 365betgr has the following rights over their personal data. To exercise these rights, Help Center Contact Us.

• Right of Access: You may request a copy of all personal information 365betgr holds about you.
• Right to Rectification: You may request that any incorrect information be corrected.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: You may request that your data be restricted from use for specific purposes.
• Right to Portability: You may obtain a copy of your data in a machine-readable format.
• Right to Object: You may opt out of your information being used for marketing purposes.

365betgr is strictly for individuals aged 18 and over. We do not knowingly collect data from minors.

If a minor has registered an account by mistake and this comes to our attention, the account will be closed immediately and all associated data will be permanently deleted.

365betgr employs industry-leading technical and organizational measures to protect your data. Multiple layers of security are in place to ensure your information remains safe even if one layer is compromised.

• 256-bit TLS/SSL encryption on all data transfers.
• Stored data is protected with AES-256 encryption.
• Two-factor authentication (2FA) is supported.
• Regular security audits and penetration testing.
• Data access is restricted to authorized personnel only.
• Logs of all system access are retained.

In the event of a data breach (though we take every measure to prevent one), affected users will be notified within 72 hours.

365betgr may update this Privacy Policy at any time. For significant changes:

• Advance notice will be sent to your registered email address.
• A summary of changes will be shown upon your first login after an update.
• The "Last Updated" date at the top of the page will be changed.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree to the changes, please contact us to close your account, Help Center Contact Us.

For any questions, complaints, or data rights requests regarding this Privacy Policy, please reach out through the following:

All privacy-related requests are typically responded to within 48 hours.